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中英文對照表之一:機場指示牌
中文 英文 中文 英文
機場費 airport fee 出站(出港、離開) departures
國際機場 international airport 登機手續(xù)辦理 check-in
國內(nèi)機場 domestic airport? 登機牌 boarding pass (card)
機場候機樓 airport terminal 護照檢查處 passport control immigration
國際候機樓 international terminal 行李領(lǐng)取處 luggage claim; baggage claim
國際航班出港 international departure 國際航班旅客 international passengers
國內(nèi)航班出站 domestic departure 中轉(zhuǎn) transfers
衛(wèi)星樓 satellite 中轉(zhuǎn)旅客 transfer passengers
人口 in 中轉(zhuǎn)處 transfer correspondence
出口 exit; out; way out 過境 transit
進站(進港、到達) arrivals 報關(guān)物品 goods to declare
不需報關(guān) nothing to declare 貴賓室 V. I. P. room
海關(guān) customs 購票處 ticket office
登機口 gate; departure gate 付款處 cash
候機室 departure lounge 出租車 taxi
航班號 FLT No (flight number) 出租車乘車點 Taxi pick-up point
來自...... arriving from 大轎車乘車點 coach pick-up point
預(yù)計時間 scheduled time (SCHED) 航空公司汽車服務(wù)處 airline coach service
實際時間 actual 租車處(旅客自己駕車) car hire
已降落 landed 公共汽車 bus; coach service
前往...... departure to? 公用電話 public phone; telephone
起飛時間 departure time 廁所 toilet; W. C; lavatories; rest room
延誤 delayed 男廁 men's; gent’s; gentlemen’s
登機 boarding 女廁 women's; lady’s
由此乘電梯前往登機 stairs and lifts to departures 餐廳 restaurant
迎賓處 greeting arriving 酒吧 bar?
由此上樓 up; upstairs 咖啡館 coffee shop; cafe
由此下樓 down; downstairs 免稅店 duty-free shop?
銀行 bank 郵局 post office
貨幣兌換處 money exchange; currency exchange 出售火車票 rail ticket
訂旅館 hotel reservation 旅行安排 tour arrangement
行李暫存箱 luggage locker 行李牌 luggage tag
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中英文對照表之二:機票
飛機票
(指限定條件)
endorsements/restrictions 前往城市 to
旅客姓名 name of passenger 承運人(公司) carrier
旅行經(jīng)停地點 good for passage between 航班號 flight no.
起點城市 from 座艙等級 class (fare basis)
起飛日期 date 機號 plane No.
起飛時間 time 機座號 seat No.
訂座情況 status 吸煙坐位 smoking seat
機票確認 ticket confirm 非吸煙席 non-smoking seat
登機口 gate    
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出(入)境卡
family name year
First (Given) Name month
性別 sex 偕行人數(shù) accompanying number
male 職業(yè) occupation
female 專業(yè)技術(shù)人員 professionals & technical
國籍 nationality 行政管理人員 legislators &administrators
國籍 country of citizenship 辦事員 clerk
護照號 passport No. 商業(yè)人員 Commerce (Business People)
原住地 Country of Origin??(Country where you live) 服務(wù)人員 service
前往目的地國 destination country 農(nóng)民 farmer
登機城市 city where you boarded 工人 worker
簽證簽發(fā)地 city where visa was issued 其他 others
簽發(fā)日期 date issue 無業(yè) jobless
前往國家的住址 address while in 簽名 signature
街道及門牌號 number and street 官方填寫 official use only
城市及國家 city and state day
出生日期 date of Birth? (Birth date)    
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surname 失效日期(或必須在...日之前入境) expiry date ( 或before)
first (given) name 停留期為...... for stays of
性別 sex 10天 ten days
出生日期 birthdate 8周 eight weeks
國籍 nationality 3個月 three months
護照號 passport No. 6個月 six months
編號 control No. 1年 one year
簽發(fā)地 Issue At 3年 three years
簽發(fā)日期 Issue Date (或On) 簽證種類 visa type(class)
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日期、數(shù)字、符號
一月 JAN 七月 JUL
二月 FEB 八月 AUG
三月 MAR 九月 SEP
四月 APR 十月 OCT
五月 MAY 十一月 NOV
六月 JUN 十二月 DEC
day (s) year (s)
week (s) 1993年6月12日 12 Jun. 1993
month (s) 1993年6月12日 Jun. 12, 1993
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機場報關(guān)常用英文
一. 入關(guān)
麻煩請給我你的護照。 May I see your passport, please?
這是我的護照。 Here is my passport / Here it is.
旅行的目的為何?
(移民)(觀光)(公務(wù))
What's the purpose of your visit?
(Immigrant)(Sightseeing)(Business)
隨身攜帶多少現(xiàn)金?
大約10,000元。
?How much money do you have with you?
I have 10,000 dollars.
祝你玩得愉快。 Good. Have a nice day.
謝謝。 Thank you.
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二 行李
我在何處可取得行李? Where can I get my baggage?
我找不到我的行李。 I can't find my baggage.
這是我的行李票。 Here is my claim tag.
你總共遺失了幾件行李? How many pieces of baggage have you lost?
請描述你的行李。 Can you describe your baggage?
它是一個中型的灰色紳耐特皮箱。 It is a medium-sized Samsonite, and it's gray.
它是一個上面系有我名牌的大型皮制黑藍色行李箱。 It is a large leather suitcase with my name tag. It's dark blue.
它是一個茶色小旅行袋。 It's a small overnight bag. It's light brown.
我們正在調(diào)查,請稍等一下。 Please wait for a moment while we are investigating.
我們可能遺失了幾件行李,所以必須填份行李遺失報告。 We may have lost some baggage so we'd like to make a lost baggage report.
請和我到辦公室。 Would you come with me to the office?
多快可找到? How soon will I find out?
若是今天無法找到行李,你將如何幫助我? How can you help me if you can't find my baggage today?
我想要購買過夜所需的用品。 I'd like to purchase what I need for the night.
一旦找到行李,請立即送到我停留的飯店。 Please deliver the baggage to my hotel as soon as you've located it.



三 海關(guān)申報
請出示護照和申報單。 Your passport and declaration card, please.
是否有任何東西需要申報?
沒有。
Do you have anything to declare?
?No, I don't.
請打開這個袋子。 Please open this bag.
這些東西是做何用? What are these?
這些是我私人使用的東西。 These are for my personal use.
這些是給朋友的禮物。 These are gifts for my friends.
你有攜帶任何酒類或香煙嗎? Do you have any liquor or cigarettes?
是的,我?guī)Я藘善烤啤?/td> Yes, I have two bottles of whisky.
這個相機是我私人使用的。 The camera is for my personal use.
你必須為這項物品繳付稅金。 You'll have to pay duty on this.
你還有其他行李嗎? Do you have any other baggage?
請將這張申報卡交給出口處的官員。 Please give this declaration card to that officer at the exit.
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四 機位預(yù)約、確認篇
聯(lián)合航空,您好。 Hello. This is United Airlines.
請說您的姓名與班機號碼? What's your name and flight number?
行程是那一天?
6月10日。
When is it?
June 10th.
我找不到您的大名。
真的?
I can't find your name.
Really?
我仍然無法在訂位名單中找到您的名字。 I still can't find your name on the reservation list.
一個經(jīng)濟艙座位,對嗎? One economy class seat, is that right?
你必須至少1小時前辦理登機。 You must check-in at least one hour before.
抱歉,這班飛機已客滿。 Sorry, this flight is full.
下一班飛往多倫多的班機何時起飛? When will the next flight to Toronto leave?
太好了。請告訴我班機號碼與起飛時間? That will be fine. What's the flight number and departure time?
我想要再確認班機。 I'd like to reconfirm my flight.
我的名字是Wesley Cheng ,班機號是UA 003飛往多倫多的。 My name is Wesley Cheng, and the flight number is UA 003 for Toronto.
我想要確認班機時間沒有改變。 I'd like to make sure of the time it leaves.
請再告訴我一次您的大名? May I have your name again?
別擔心,這班班機仍有空位提供新的訂位者。 Anyway, we have seats for new bookings on this flight.
沒問題,您已完成訂位。 No problem,now you have been booked.
起飛前2小時。(飛機客滿時)
那么,請幫我重新訂位。
Two hours before departure time.
?Then, please give me a new reservation.
若是我在此等候,有機位的機率有多大?
后天,星期五。
What is the possibility of my getting a seat if I wait?
The day after tomorrow, Friday.
費用多少? What is the fare?
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打招呼常用語
你好,史密斯先生。 Hi/Hello, Mr. Smith.
再見,史密斯先生。 So long/See you, Mr. Smith.
很高興見到/認識你。 I’m glad/pleased to know/see/know you.
見到你真高興。 How nice to meet you.
很高興再次見到你。 Good/ nice/ glad /pleased to see/ meet you again.
又見面了。 Small world, isn’t it?
見到你很高興。 I’m glad to have met you.
希望不久后能再見到你。 I hope we’ll meet again some time.
好久不見了 Haven’t seen you for some time/a long time.
It’s been a long time.
Long time no see!
真沒想到會(在這里)遇見你。 What a (pleasant) surprise (meeting you here)!
真沒想到會(在這里)遇見你。 I didn’t expect to meet you here!
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常用寒暄語 
一切/生意都好嗎? How’s everything/business?
過得好嗎? How’s (your)life?
How are things with you?
近況好嗎? What’s new with you?
Anything new?
過得不錯嘛! You’re keeping well.
近來忙什么? What are you doing these days?
周末過得如何? How was your weekend?
身體如何? How are you?
好點了嗎?
好嗎?
現(xiàn)在感覺好點了嗎? 
Are you better?
Are you well?
Are you feeling better now?
確實很好,謝謝。
很好,謝謝。
I’m very well indeed, thank you.
Quite well, thank you.
Pretty good, thank you.
Fine, just fine.
好極了。 I’m just great.
幸福極了。 I’m on top of the world, thanks.
好得不能再好了 Couldn’t be better.
還算好 Fair to middling, thanks.
還不錯,謝謝。 Ok, thanks.
相當不錯,謝謝 Pretty fair, thanks.
并不太壞,謝謝。 Not (too) bad, thanks.
無可抱怨。 No complaints.
一般,謝謝。 Just so-so, thanks.
不,不怎么好。 No, nothing much.
和從前一樣。 Same as ever.
哦,老樣子。 Oh, the usual rounds.
馬馬乎乎。 Bearing up, bearing up.
還算活著,真是一點也說不上好。 Still alive –just not at all well.
湊合,謝謝。 Surviving, thanks.
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如何投訴和道歉
到不滿意的事情和對待需要投訴時,禮貌地說比較奏效。而且有趣的是,你可能先要說SORRY,再提出你的投訴,這樣顯得很有教養(yǎng)和禮貌,你的問題才會得到更圓滿的解決。
  比如,在商店里,收款員找錯了錢,你可以說:
"Excuse me, I think you've given me the wrong change"
或者"Sorry, I think this change is wrong. I gave you $20, not $10."

  在酒店里房間的調(diào)溫器壞了:
"Excuse me, but there's a problem with the heating in my room."
"Sorry to bother you, but I think there's something wrong with the air-conditioning."

  失竊了:
"I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

  房間沒有整理:
"I'm afraid there's a slight problem with my room - the bed hasn't been made."

  當人們發(fā)現(xiàn)自己錯了而道歉,一般都會說SORRY,然后再提出把事情做好的解決辦法。
  比如對應(yīng)上面對調(diào)溫器的投訴:"Excuse me, but there's a problem with the heating."
  或者"I'm sorry - I'll get someone to check it for you."
??? 或者"Sorry to hear that - I'll send someone up."
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