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何為“軟技能”?.

2017/08/14 02:00:51 編輯: 瀏覽次數(shù):329 移動端

  畢業(yè)求職的簡歷上,那些證書、成績單等等都是對專業(yè)技能的認證,屬于“硬技能”;而在“自我評價”那一欄寫下的“性格外向、勤勞肯干”等語句就屬于對“軟技能”的描述了。

  Soft skills is a sociological term relating to a person&aposs "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person&aposs IQ), which are the occupational requirements of a job and many other activities.

  “軟技能”是一個社會學術語,指一個人的情商(EQ)、個性特征、社交禮儀、溝通能力、個人習慣、友好程度、以及處理人際關系的樂觀態(tài)度?!败浖寄堋笔菍Α坝布寄堋钡难a充,后者是就業(yè)和其它活動中必須具備的一項技能。

  Soft skills are personal attributes that enhance an individual&aposs interactions, job performance and career prospects. Unlike hard skills, which are about a person&aposs skill set and ability to perform a certain type of task or activity, soft skills relate to a person&aposs ability to interact fectively with coworkers and customers and are broadly applicable both in and outside the workplace. It has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills.

  “軟技能”是能夠對個人的社交、職業(yè)表現(xiàn)以及事業(yè)前景有促進作用的個人素質。“硬技能”多與一個人完成某項任務的專業(yè)技能和能力相關,而“軟技能”則多指一個人與同事和客戶有效溝通的能力,在職場內外都有廣泛的用武之地。有人認為,從長遠來看,“軟技能”在一些職業(yè)領域的重要性要高于“硬技能”。

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