3招讓老板聽(tīng)得進(jìn)你的反對(duì)意見(jiàn).

　　MPW內(nèi)部網(wǎng)絡(luò)是一個(gè)邀請(qǐng)最有影響力的商界女性及時(shí)解答職業(yè)與領(lǐng)導(dǎo)力問(wèn)題的在線(xiàn)社區(qū)。今天的問(wèn)題是：怎樣提出與上司相反的意見(jiàn)?以下是羅德公關(guān)公司CEO步春歌的回答。下面請(qǐng)看詳細(xì)的雙語(yǔ)內(nèi)容：

　　It is important to speak up, and this sometimesmeans disagreeing with your boss. Gettingdisagreements on the table make it possible tochallenge a problem and gain alignment – without this, teams can’t move forward in the samedirection. Also, tensions get buried and that eventually creates problems. With marketschanging so fast, and many business models in transition, real debates on strategy, direction,and targets are extremely critical today.

　　我們應(yīng)該大聲表達(dá)出自己的觀點(diǎn)，但有時(shí)你與老板的想法并不一致。把不同的意見(jiàn)擺在桌面上討論，可以讓我們直面問(wèn)題并最終統(tǒng)一思想，否則團(tuán)隊(duì)就無(wú)法朝著同一個(gè)方向繼續(xù)前進(jìn)。而且，如果掩蓋而不是解決矛盾，最終只會(huì)導(dǎo)致更嚴(yán)重的問(wèn)題。市場(chǎng)瞬息萬(wàn)變，很多商業(yè)模式也在變化之中，因此，關(guān)于戰(zhàn)略、方向和目標(biāo)展開(kāi)真刀實(shí)槍的辯論，在今時(shí)今日尤為重要。

　　But how do you challenge the boss? Personalities are different so there will always bevariations on how to approach this type of discussion, but I think there are three points thatare essential to every conversation:

　　但是，我們應(yīng)該采用何種方式提出相反意見(jiàn)呢?人們的性格各不相同，所以對(duì)待這種討論的方式也總是有所差異。但我認(rèn)為，對(duì)于這類(lèi)談話(huà)來(lái)說(shuō)，有三個(gè)基本要素普遍適用。

　　1.) Present the facts.Start the conversation with an analytical assessment of how you cameto your conclusion and why your perspective is different. Steer clear of framing your pointsas opinion or emotionally-based.

　　1)陳述事實(shí)。你為什么持有這種觀點(diǎn)?為什么你看待這個(gè)問(wèn)題的角度與老板不同?你應(yīng)該在談話(huà)之初就給出背后的分析思路。千萬(wàn)避免把你的想法表現(xiàn)得具有主觀色彩或者帶有情緒化色彩。

　　2.) Think it through.Chart out the risks and benits of both paths – your recommendationand that of your boss’. Don’t leave room for surprises!

　　2)深思熟慮。想清楚你和老板支持的兩種不同方案的風(fēng)險(xiǎn)與收益。不要出現(xiàn)任何意想不到的突發(fā)狀況!

　　3.) Own what you’re suggesting.Be transparent about what you can deliver, over whattimrame, and what resources you will need. It’s important to be specific and clear.

　　3)對(duì)你的建議負(fù)責(zé)。要清楚說(shuō)明你可以做些什么，什么樣的時(shí)間框架，需要多少資源。一定要具體、清晰。

　　The most dangerous elements of disagreeing with your boss are emotionally chargedconversations, lack of clarity on why you disagree, and confusion about the choices on thetable. Don’t get caught in these traps, and your chances of having a productive talk will begreatly enhanced.

　　與老板觀點(diǎn)相左時(shí)，最危險(xiǎn)的事情莫過(guò)于表現(xiàn)得情緒化，或是不能清楚說(shuō)明你反對(duì)的原因，或是對(duì)于各種可選方案混淆不清。如果你能避免這些陷阱，就能更有效地提出建設(shè)性意見(jiàn)了。